Senior Infrastructure Engineer

Architect, supervise and participate in the implementation of technologies and platforms supporting a complex corporate data and voice infrastructure.

Ensure high availability of enterprise voice and data platforms that support internal employee business functions and external customer contact.

Troubleshoot and remediate 3/4th level issues impacting the operation of the corporate voice and data infrastructure.

Serve as one of the primary points of contact for telecommunication carriers and service providers and coordinate circuit design, provisioning, installation andtroubleshooting.

Assist with planning and implementing systems and network integrations following M&A activity.

Document the design, operation and troubleshooting of technology platforms and procedures.

Develop, document, follow and maintain applicable ITIL base processes.

Maintain and test Business Continuity plans and systems.

Manage the deployment, maintenance and upgrade paths of the infrastructure.

Research and identify the most appropriate options for the delivery infrastructure.

Define hardening standards and deploy cross country in Holding.